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New York City wants to force companies to tell consumers when they’re interacting with artificial intelligence and other computerized systems, part of a proposal to cut down on customer service “doom loops.”
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independent outlets · 100% owner-diverse
The coverage uses measured language to describe a legislative proposal presented by a public official. It attributes the details of the policy directly to the text of the proposal.
Describes tone and sourcing pattern only — never assesses whether the story is true. See methodology.
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